Once your order has been placed, please allow 2-3 business days for your order to be processed. Once your order is ready
for shipping, you will be notified by email with your tracking number.
At Phresh Rx, your satisfaction is our guarantee. If for any reason you are not completely satisfied with
the products purchased from Phresh Rx you may return the unused portion for an exchange or credit.
RETURNS/ EXCHANGES FAQS
There is a no refund policy in place under any circumstances.
How long will it take to receive my exchange for my exchange items?
Once received, exchanges are processed within 7 business days. The time to receive a new tracking number to your email can vary
and is determined by the issuing postal office. Please contact us at firstname.lastname@example.org for more details.
I ordered/received the wrong product. Can I return it?If your online order is not as expected, please contact us at email@example.com
for assistance.My item arrived damaged. What should I do?If you received damaged merchandise, please retain the box, packaging and
all contents and contact us as soon as possible at firstname.lastname@example.org for assistance.
We keep it shenanigan-free —always natural and toxin-free, delivering the best TLC for a pH-balanced, pHresh Kitty.